Scan. Talk. Order.
Let AI import your menu in 5 minutes. Guests scan a QR or tap NFC, browse in their language, and chat with an AI menu assistant—or simply speak to it, just like talking to a waiter. Turn ordering on when you are ready — the kitchen, runner and counter apps are already there.
Easy to join. Easy to run. Easy to expand.
Switching should not mean rebuilding your menu by hand. Bring what you already have, let AI structure most of it, review the result, and publish. After that, everyday changes take only a phone.
Bring the menu you have
Upload a PDF or image, paste a menu webpage, or import a CSV. Start from your real menu, not a blank screen.
Let AI structure it
ExcuseMe identifies categories, items, prices, descriptions and available photos, then builds an editable draft.
Review before publishing
Preview everything, correct details yourself or ask AI for refinements. Nothing goes live until you approve it.
Change it from your phone
Update a price, hide a sold-out item, reorder categories or change availability from any phone or browser.
Publish with QR and NFC
Generate QR codes in bulk, download print-ready sheets, or write the same menu link to compatible NFC tags.
Turn on ordering later
Keep a menu-only setup for as long as you want. When ordering fits, the kitchen, runner and counter apps are ready.
Four steps. Thirty seconds. End-to-end.
The first two steps belong to every ExcuseMe menu. What happens next is your choice: keep service staff-led, or let the guest send an order directly into your operation.
Scan or tap
Customer scans the QR or taps an NFC tag at their table. Full menu loads instantly — no app, no account.
Browse or ask
Guests search, switch language, open item details or ask the optional AI assistant for help choosing.
Choose the next step
With ordering off, the guest shows their choice to staff. With ordering on, they send it from their phone.
Your team takes over
When ordering is on, accepted orders route to the right kitchen, bar, runner or counter app.
- Menu search in other languagesincluded
- Instant edits from phone or browserincluded
- QR codes and NFC-ready linksincluded
- Guest shares their choice with staffstaff-led
- Guest submits from their phoneoptional
- Your team accepts the pending orderbillable event
- Kitchen, runner and counter apps activateincluded
Your menu speaks your guest's language.
Automatically translate your published menu into other languages. Guests can browse without waiting for staff. When guest AI is on, guests can type questions or talk naturally to the menu assistant in their language. Menu translations are included; guest AI is optional.
One menu. Many languages.
Publish one menu and give guests a clear translated version in every supported language.
AI meets guests in theirs
Optional AI detects the guest's language and lets them type questions or talk naturally, just like talking to a waiter.
Edit once, publish everywhere
Update the source menu, refresh translations when needed, and keep every guest-facing version aligned.
Ordering on? Your whole team sees what happens next.
Pending orders wait for your team. When staff accepts one, it moves through the kitchen, bar, runner or counter apps.
Review before accepting
New guest orders enter a pending queue so your team stays in control.
Send work to the right team
Items move to the right stations, with runner and counter apps available.
Keep the guest informed
The guest can follow progress while your team advances the order.
Cut costs. Then grow revenue.
Spend less maintaining, reprinting and translating your menu. Then, when ordering or guest AI makes sense, help guests act sooner and find more of what they want.
WASTE
Update instead of reprint
Change prices, availability and descriptions on the live menu instead of replacing paper every time.
EDIT
Keep every version aligned
Manage multiple menus, translations and location-specific prices without rebuilding the same content.
Give guests another way to order
Optional digital ordering lets guests send their choice when they are ready, without an app or account.
FIT
Help guests discover more
Optional guest AI answers menu questions and can suggest relevant additions based on what the venue offers.
What happens to your + current staff?
More orders means more deliveries. ExcuseMe venues redeploy order-taking staff as additional runners and kitchen support — the roles that actually scale with demand. Your team grows into the throughput.
All the features. Use what fits.
Use ExcuseMe as a fast, multilingual menu for as long as you want. Add ordering, team apps and guest AI only when they fit your service.
AI-assisted menu import
Start from a PDF, image, webpage or CSV, preview the draft and refine it before publishing.
Phone-friendly editing
Change prices, descriptions, order, visibility and availability from any phone or browser.
QR and NFC access
Generate QR codes in bulk, download print-ready sheets and write menu links to compatible NFC tags.
Menus built around what you sell
Use categories, photos, variants, reusable modifiers, combos, Popular items and menu search.
Schedules and availability
Schedule menus, categories, items and combos, or hide a sold-out item immediately.
Multi-location control
Share a business-wide menu while overriding prices, availability and appearance for each location.
Chat or speak with your AI menu assistant
Guests can type questions or talk naturally, just like they would with a waiter. It knows your menu, explains dishes, answers dietary questions and helps them choose.
Optional guest ordering
Turn on ordering with live status, station routing and open tabs when it fits your service.
Kitchen, runner and counter apps
Accepted orders move through kitchen stations, runner queues and the counter app, with live status for the whole team.
Reports across every location
See order activity and revenue for one location or the whole business, choose any date range and export a CSV for your accountant.
Loyalty that grows with the guest
Reward repeat visits with points, redemption rules, expiry and progressive tiers, then review or export loyalty activity.
Square, alerts and integrations
Connect Square for POS and Terminal workflows, and send operational alerts and daily summaries to Slack, Discord or Telegram.
Your venue, on every screen.
Shape every detail around your venue. Start with a preset or build your own, from colours and typography to layout, imagery and card design. Apply one look across the business or tailor each location.
Colours, type and shape
Build light and dark themes with your palette, font scale, border weight and corner radius.
A layout that fits your menu
Choose one or two columns, card spacing, page padding, menu tabs, navigation direction and header height.
Images and identity
Control logo shape, header imagery, background images and overlays, business-wide or per location.
One live order, end to end — the guest taps to order, your kitchen advances the ticket, and the guest’s phone updates itself to “ready”. The same order, shown in light and dark.
The maths writes itself.
The figures below assume your venue is past the adoption ramp — usually 2–4 weeks after launch, once guests are reliably using the QR. Until then, expect partial savings. The maths is for a 300-table venue with 5 order-takers; run it against your own seat count for a comparable figure.
Order in seconds. No card to reach for.
Guests never type a credit card to place an order — there's nothing to set up and nothing to abandon. They browse, order, and pay the way they always have: at your counter, on delivery, or on a tab. The single biggest drop-off point in QR ordering, simply gone — so more guests actually finish the order.
Nothing to type
No 16-digit card entry, no security challenge to clear for a €4 round. The order goes through in seconds — the way ordering a drink should feel.
No signup, no app
It opens in the browser the instant they scan — no App Store wall, no account form. The two other places QR ordering quietly loses people.
Pay like they always have
Cash or card at the counter, settled on delivery, or run on a tab. Guests pay your venue directly — familiar, frictionless, theirs to choose.
One simple plan. Everything included.
Every platform feature is included in Standard — no tiers or feature bundles to compare. Guest ordering and guest AI are optional: leave either off, or turn it on and pay only for what you use.
- AI-assisted menu import
- Import from PDF, image, webpage or CSV
- Import preview before publishing
- AI-assisted refinements during import
- Automatic menu translations
- Multilingual guest menus
- Menu editing from phone or browser
- Menu search
- Item photos and descriptions
- Categories, reordering and visibility controls
- Variants and reusable modifiers
- Combos and Popular items
- Scheduled menus, categories and items
- Multiple menus and zone-specific menus
- Location-specific pricing and availability
- Bulk QR codes and print-ready sheets
- NFC-ready menu links
- Custom colours and typography
- Card shapes, borders and corner radius
- One- or two-column menu layouts
- Layout density, spacing and page padding
- Menu tabs and horizontal or vertical navigation
- Logo shape, header height and header images
- Background images and overlay controls
- Light and dark modes
- Separate customer and staff themes
- Business-wide design with location overrides
- Multi-location management
- Ordering from the guest menu
- No guest app download
- No guest account required
- No guest payment card required
- Pending-order review before acceptance
- Declined and unaccepted orders are not charged
- Live guest order status
- Kitchen and bar station routing
- Kitchen order board and sound alerts
- Runner workflows
- Counter app
- Table tabs
- Square POS and Terminal integration
- Reports across all locations and CSV export
- Points, redemption rules and progressive loyalty tiers
- Slack, Discord and Telegram alerts
- One balance for AI chat and voice
- AI menu questions and answers
- Dish discovery
- Relevant menu suggestions
- Shared across every location
- €0.02 per successful AI chat
- €0.10 per connected voice minute
- Top up by €20, €40 or €100
ExcuseMe sells software subscriptions to venues. Guests pay for food & drink at the venue's own point of sale — guest payments never flow through ExcuseMe.
Questions we hear every time.
Q · 01"Do we have to rebuild our menu?"
Q · 02"Can we use only the digital menu?"
Q · 03"When is the €0.10 order fee charged?"
Q · 04"Can we really edit it from a phone?"
Q · 05"Does the guest need an app or account?"
Q · 06"What if the internet goes down?"
Q · 07"What do we pay for?"
Q · 08"Which AI features are included?"
Q · 09"Do we need a payment card to start?"
Try it on your floor.
Thirty days. No card.
Let AI import your menu in 5 minutes, customize it to your venue and try ExcuseMe with real guests for 30 days.